Lost Key
Key replacement
service
service
Lost your room key? We'll sort it quickly. A replacement fee applies and your new key will be ready for pickup at kiosk.
Step 1 of 2
Find your reservation
Step 2 of 2
Confirm & pay
Reservation details
AUD
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⚠ Please verify all booking details above before proceeding with payment.
All done
Your key is ready
Show this screen or your pickup code at the kiosk to collect your replacement key. This code is valid for 24 hours.